Question 1

Q: What is the "Something Went Wrong" error message on PS5 store games?

Accepted Answer

A: This is an error message that appears when there is an issue with the download process on the PlayStation 5. It can be caused by poor network access, problems with the PlayStation Network, or issues with the game itself.

Question 2

Q: What are some common problems with downloading games on PS5?

Accepted Answer

A: Some common problems include games becoming stuck in the queue, error messages like "Something went wrong," and the inability to download games even if there is enough space on the console.

Question 3

Q: What are some ways to fix the "Something Went Wrong" error message on PS5?

Accepted Answer

A: Some potential solutions include checking for a reliable internet connection, uninstalling and redownloading the content, deactivating and re-enabling Rest Mode, signing into the correct account, checking the disc for damage, restarting the console and attempting the download again, and contacting PlayStation Support for additional help.

Question 4

Q: What should I do if my games won't download while in Rest Mode on PS5?

Accepted Answer

A: Try deactivating and re-enabling Rest Mode, as well as restarting your console and router.

Question 5

Q: What should I do if my game or DLC won't download even after I have bought it on PS5?

Accepted Answer

A: Check that you are signed into the correct account, and try restarting your console and router if the issue persists. You can also try contacting PlayStation Support for additional help.

Question 6

Q: What should I do if my PS5 game is not downloading from the disc?

Accepted Answer

A: Check that the disc is unscratched and unharmed. If the disc is damaged, it may not be readable by your console, which would prevent the download from succeeding. You can also try restarting your console and attempting the download again, or contacting PlayStation Support for additional help.

Tag: ps5 something went wrong with connecting to cloud

How to Fix Something Went Wrong error message on PS5 Store Games